Cancellations and refunds

Updated 27 September 2026.

Stop future renewals

Sign in, open Memberships, and choose Manage membership / cancel. Cancel before renewal to stop the next monthly charge. Your remaining paid allowance stays available until the end of that billing period. Email beau23051990@gmail.com if you need help cancelling.

Request a refund

Email your account username, the payment date, and a short description of the problem. Do not send your password, recovery code, or full card number. We review requests for duplicate or incorrect charges, inability to access paid coaching, and other service problems. Approved refunds are returned through Stripe to the original payment method; your bank determines when they appear.

Consumer guarantees

Australian Consumer Law may entitle you to a remedy when a service fails to meet consumer guarantees. Depending on the problem, this can include fixing the service, cancellation, or a refund. These rights are not removed by this policy. See ACCC guidance.

Changing your mind or leaving an allowance unused does not automatically create a refund entitlement. We will consider your circumstances and any rights that apply. Contact us if a site outage or spending pause prevents you using paid coaching.

Terms · Privacy · Refunds